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  • By: Benjamin Helfman
  • Published: January 30, 2025

Neck injuries—common, yet often underestimated—can have a devastating impact on your ability to work and live comfortably.

Whether caused by a sudden accident or repetitive strain, neck injuries can result in severe pain, reduced mobility, and even long-term disability. If the injury happens at work, you may be entitled to workers’ compensation benefits. However, navigating the claims process can be complex and frustrating.

This guide covers everything from common causes of work-related neck injuries to filing a claim and seeking legal assistance.

Understanding Workers' Compensation

What is Workers' Compensation?

Workers' compensation is a state-mandated insurance program designed to protect employees who suffer work-related injuries or illnesses. It ensures injured workers receive medical care within a designated Medical Provider Network and a portion of their lost wages without the need to file a lawsuit against their employer.

For employers, it acts as a safeguard against costly legal battles. Workers’ comp is a no-fault system, meaning you don’t need to prove your employer was negligent to qualify for benefits.

However, you must prove that the injury occurred during the course of your employment. This makes documenting the injury and the circumstances surrounding it essential.

Who is Eligible for Workers' Comp Benefits?

Any employee injured while performing their job duties may qualify for workers’ compensation benefits, including full-time, part-time, and temporary workers.

This includes sudden injuries and cumulative trauma injuries such as repetitive strain injuries (e.g., carpal tunnel), back pain, and hearing loss.

Provided you can establish a link between your work environment and your injury, you may be eligible for workers' compensation benefits.

Common Causes of Neck Injuries at Work

Traumatic Events

Car Accidents on the Job

Employees who drive for work—whether delivering goods, visiting clients, or running errands—are at risk of neck injuries from car accidents. These injuries often involve whiplash, herniated discs, or fractures.

Slips, Trips, and Falls

Falls are one of the leading causes of workplace injuries. Whether it’s a wet floor, uneven surface, or poorly lit area, falling can result in serious neck injuries, including fractures or spinal cord damage.

Struck by Falling Objects

Construction sites and warehouses are high-risk environments where falling tools, equipment, or materials can cause neck trauma.

Repetitive Motion and Overuse

Repetitive tasks that strain the neck muscles, such as constant lifting or looking down at a computer screen, can lead to chronic neck pain. Jobs that require awkward postures or sustained neck movements—like assembly line work—are particularly problematic.

Poor Workplace Ergonomics

Desk jobs might seem safe, but sitting for hours at an improperly arranged workstation can lead to neck strain. Without proper chair support, monitor placement, and keyboard alignment, employees may develop long-term issues.

Overexertion Injuries

Jobs requiring heavy lifting, pushing, or pulling can cause acute neck injuries, particularly if proper lifting techniques aren’t followed. Even one incorrect movement can lead to muscle tears or ligament damage.

Emotional and Physical Stress

Stressful work environments can contribute to muscle tension, particularly in the neck and shoulders. Over time, this tension can develop into chronic pain or exacerbate existing injuries.

Symptoms of a Work-Related Neck Injury

Identifying the symptoms of a neck injury early is crucial for proper treatment and filing a workers' comp claim. Symptoms vary depending on the severity and cause of the injury.

Acute and Chronic Pain

Pain in the neck can manifest as a sharp, stabbing sensation or as a persistent dull ache. Chronic pain often develops when acute injuries are left untreated.

Limited Range of Motion

Injuries like muscle strains or herniated discs can make it difficult to turn or tilt your head, affecting basic daily activities.

Headaches and Migraines

Neck injuries frequently lead to tension headaches, which can escalate into migraines if untreated.

Radiating Pain, Numbness, or Tingling

Injuries affecting nerves in the neck may cause these symptoms to extend into the arms or fingers, indicating a possible pinched nerve.

Dizziness and Balance Issues

Neck injuries can disrupt the body's proprioception (sense of balance), leading to dizziness or unsteadiness.

Swelling or Bruising

Visible swelling or discoloration around the neck can indicate internal damage, such as muscle tears or fractures.

Diagnosis and Treatment

Accurate diagnosis is critical for a successful recovery and workers’ compensation claim. Treatment varies based on the severity of the injury but generally begins with conservative methods before progressing to surgical interventions.

Diagnostic Procedures

Physical Examination

Doctors evaluate your symptoms, including pain levels, range of motion, and nerve function.

Imaging Tests

X-rays, MRIs, and CT scans provide detailed images of bones, discs, and soft tissues to pinpoint the injury.

Non-Surgical Treatments

Rest and Immobilization

Resting and using neck braces can prevent further injury and promote healing.

Physical Therapy

Targeted exercises strengthen neck muscles, improve flexibility, and alleviate pain.

Medications

Over-the-counter painkillers or prescription muscle relaxants help manage discomfort.

Chiropractic Care

In some cases, spinal adjustments can relieve symptoms, though their effectiveness varies.

Surgical Interventions

Severe injuries, such as herniated discs or fractures, may require surgery like spinal fusion or disc replacement. Recovery can take weeks to months, with physical therapy often needed post-surgery.

Legal Considerations in Workers' Comp Cases

Filing a Workers' Comp Claim

The process begins by reporting the injury to your employer. They will provide forms and instructions for filing a claim with their insurance carrier. Be thorough in documenting your injury, symptoms, and medical treatment.

Understanding Claim Denials

Workers' comp claims can be denied for various reasons, such as insufficient evidence (e.g., lack of medical documentation, inconsistent witness statements), late reporting of the injury, or disputes over whether the injury is actually work-related.

The decision-making process may involve medical evaluations, witness testimonies, and a review of your job duties and work history. If your claim is denied, you have the right to appeal the decision.

Working with Legal Experts

Navigating the workers’ comp system can be daunting, especially if your claim faces resistance. Hiring an attorney can make a significant difference in the outcome of your case. They can gather evidence, negotiate with insurers, and represent you during hearings.

Steps to Take After a Neck Injury at Work

A prompt and systematic approach after a workplace neck injury can significantly impact your recovery and your workers’ compensation claim. Here’s what you should do:

1. Report the Injury Immediately

Inform your employer as soon as the injury occurs, even if the symptoms seem minor. Delayed reporting could jeopardize your workers’ comp claim. Most states have strict deadlines for reporting injuries, typically within 30 days.

2. Seek Medical Attention

Consult a healthcare professional immediately, even if the injury appears minor. Explain that the injury is work-related to ensure proper documentation. Depending on your state, you may need to visit a physician authorized by your employer’s workers’ comp insurance.

3. Document the Incident

Maintain detailed records of the accident, including:

  • Date, time, and location of the incident
  • Witnesses present
  • Specific activities leading to the injury

Keep copies of all medical records, doctor’s notes, and expenses related to your treatment.

4. File Your Workers' Comp Claim

Complete the necessary claim forms provided by your employer or their insurance carrier. Include all relevant documentation, including medical reports and incident details.

5. Follow Your Treatment Plan

Adhering to the prescribed treatment plan is critical for your recovery and for demonstrating that you are actively addressing the injury.

6. Consult a Workers’ Comp Attorney

If your claim is denied or you encounter difficulties, an experienced attorney at LTHZ Law can guide you through the appeals process and advocate for your rights.

Preventing Neck Injuries in the Workplace

Prevention is always better than cure. Both employers and employees can take proactive steps to minimize the risk of neck injuries.

Employer Responsibilities

1. Ergonomic Workstations

Provide adjustable chairs, proper monitor heights, and keyboard placement to reduce strain on employees’ necks.

2. Training and Education

Offer training on safe lifting techniques, proper posture, and stress management.

3. Safety Measures in High-Risk Jobs

Use helmets, harnesses, and secure storage systems to prevent falling objects in construction or warehouse environments.

4. Stress Management Programs

Promote mental health initiatives to reduce workplace stress, which can exacerbate physical injuries.

Employee Best Practices

1. Maintain Proper Posture

Sit and stand in a way that keeps your neck aligned with your spine. Avoid slouching or leaning forward excessively.

2. Take Regular Breaks

In desk jobs, practice the 20-20-20 rule: every 20 minutes, look at something 20 feet away for 20 seconds.

3. Use Correct Lifting Techniques

When lifting heavy objects, bend your knees and keep the load close to your body. Avoid twisting your neck.

4. Strengthening Exercises

Incorporate exercises that target the neck, shoulders, and upper back to build resilience.

The Role of Leep, Tescher, Helfman & Zanze (LTHZ Law)

Based in Shasta County, LTHZ Law has decades of experience helping injured workers secure the compensation they deserve. Whether you're filing an initial claim or appealing a denial, our team of lawyers provides expert guidance and personalized support.

From complex neck injuries to navigating the legal maze, LTHZ Law is here to ensure your rights are protected. Contact us today.

Conclusion

Suffering a neck injury at work can feel overwhelming, but workers’ compensation is designed to provide you with the support you need during recovery.

From immediate medical care to wage replacement, these benefits can ease the financial and emotional burden of an injury. However, the claims process can be challenging, especially if your claim is denied or disputed.

If you’re struggling with a workers’ comp neck injury claim, reach out to the experts at Leep, Tescher, Helfman & Zanze (LTHZ Law) in Shasta County.

Attorney Benjamin Helfman is a dedicated California workers’ compensation attorney serving injured workers and employees in Shasta County and beyond. Attorney Helfman brings a wide breadth of experience and deep knowledge to the field of workers’ compensation, aiming to demystify its complex legal procedures to help the injured and disabled understand their rights and secure the financial compensation they deserve.

Connect with the law firm of Leep, Tescher, Helfman and Zanze to stay up to date on workers’ compensation laws and practices in California.

Call For A Free Consultation: - (530) 287-6674.

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